The only condition we place on the use of this website is that you enjoy it!
If you have any comments, questions, concerns, ideas, or would just like to get in touch, please contact us
A few important details that you should know:
We may not be able to accept your order, or part of your order, due to one of the following reasons:
- authorisation of your payment failed
- we made a pricing or product description error
- you are not eligible to order from Quest Games
If there are any problems with an order, we will contact you by email.
If you change your mind about an order and want to cancel it, you can do so up to the point when it is despatched. Orders are normally processed immediately after they have been placed, so we may have already packed your order and made arrangements for it to be sent when you cancel it. If this is the case then we can't always stop the order from being delivered, but once you receive the order, just return it to us and we will refund your money, excluding any postage and wrapping costs.
To cancel your order, please contact us
We make every effort to deliver goods within the estimated timescale however delays are occasionally inevitable due to unforeseen factors. Please see delivery & returns for more information.
Any log in details are exclusive to you, are non-transferable, and must be treated as strictly confidential at all times. If you have any concerns regarding any log in details, or become aware of any misuse, you should contact us
Quest Games, c/o Rutterford Ltd, 20 Rutland Square, Edinburgh, Scotland EH1 2BB
Telephone +44 (0)7775 505143
Company Registration Number: SC398619